Why am I receiving a statement?

If you child has attended with TeamKids at the before school care, after school care or holiday program within the last 2 weeks, the statement will be a record of the attendances and advise the amount that is due to be charged. A statement will be emailed to your nominated email address on Monday and payments will be processed the Wednesday following.

We encourage you to read the statement carefully, as this will identify if the Child Care Subsidy has been applied to your bookings.

Receiving a statement when your child has not attended in 14 weeks.

Centrelink advise enrolments with your child care service will have ended if your child has not attended child care for 14 weeks in a row. If your child has not used child care at least once in the previous 26 weeks, your child will stop being eligible for Child Care Subsidy (CCS). If you have shared care arrangements for your child, your 26-week period will be calculated based on the sessions of care you are responsible for paying for. 

Centrelink will reassess your family if one or more of your children stop using child care.

If your child starts to attend care again, you’ll need to submit a new claim for CCS and re-enrol them with your child care service.

If your child has not attended child care for 14 weeks in a row, both of the following will apply:

• your enrolment with the child care service will end.
• Centrelink will not pay any absences after the last day your child physically attended care.

This means that if you child was booked but did not attend the first or last session within the last 14 weeks, any subsidy that was paid originally will be revoked by Centrelink, and a statement will be generated in your TeamKids account and processed on the Wednesday charge run.

Read more about what happens if Centrelink end your enrolment.