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Are there any discounts on fees other than child care subsidy?
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Can I make a payment myself online?
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Decline/ dishonour payment fee, how much is it and when will I be charged?
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Can my child stay behind with staff on an excursion day?
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Cleaning and Hygiene practices
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Customer Service - Extended hours of operation
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How do I enrol/register with TeamKids?
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How do I activate my account?
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How many contacts do I need on my account?
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How do I book into a different venue? Can my child attend a different school?
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How do I make a booking or check I have a booking in place? How do I locate the booking calendar?
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Why can't I make a booking?
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How do I cancel on the day?
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If I cancel, do I get a refund?
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What if my child is unwell and cannot attend?
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Why is Child Care Subsidy not applying?
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How do I access MyGov and confirm my enrolment?
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Child Care Subsidy fees explained
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How do I provide feedback or make a complaint?
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Can I send a friend to pick up my children?
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What is Holiday Program?