How many contacts do I need on my account?

Modified on Mon, 29 Apr, 2024 at 12:21 PM

You need to include the details of both parents/ guardians on your account (if known).  It is a legal requirement of the Department of Education that both parents be listed.  this is also important if there are court orders in place, as it assists our team in identifying a parent and following the court orders.

As well as the two parents/ guardians, we also require at least one additional adult as an emergency contact.


You also need to add anyone who is going to be dropping off or collecting your child/ren. When adding contacts, the following fields must be completed in full:

  • First& last name
  • Relationship to child
  • Date of birth
  • At least one phone number, ideally your mobile number
  • Home address
  • Allocate permissions for this person

Refer to our Guide for Families – How to Make a Booking: Step by step guide.

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