How do I activate my account?

Modified on Mon, 29 Apr, 2024 at 12:21 PM

Once you’ve set up your account you will receive an email that looks like this. Please click on the link to activate your account.

Hi there,

We’re over the moon that you’ve completed Step 1 to join us at TeamKids! Your child is going to have a WONDERFUL time and we can’t wait for the FUN to begin.

Your account has now been created. All you need to do now is activate your login below.

READY FOR FUN?

Get ready for the ultimate booking experience! Once you’ve filled in all the information needed, our calendar will appear, and you’ll be able to book your child into our REMARKABLE programs!

PLEASE INCLUDE:

Contact information for 2 parents or guardians, and 1 emergency contact (just in case we need to reach you in a hurry)
Payment information
Any extra information we may need, like medical or legal documents (eg. Asthma Plan or Court Orders)

If you’ve forgotten something, don’t worry! Our dashboard will let you know if anything’s missing by notifying you at the top of the page. If you’re missing something crucial, our calendar won’t appear at all, so please add in all the required information. Now, let's get this party started!

We know your time in precious, so we’ve created an easy way to connect with us and get support quickly. Do you have a question, need a hand troubleshooting, or want to check on your support requests? The Customer Service Support Portal is here to help!

What are the Customer Support Portal perks?

Personalised support when you sign up for an account
24/7 assistance through our TK Buddy chatbot
Easy navigation & access through our knowledge base

Quick Tip! Any account made on the Customer Support Portal is separate to your TeamKids booking and payment account for security reasons. But don’t worry, you can use still use the same email address for both your booking and support accounts.

Click here to check out our Customer Support Portal!

HANDY VENUE INFO

You’ll find your venue’s information, pricing and contact details on our super handy website. Simply click on the button below and search for your nearest venue by suburb or postcode. Our friendly staff can’t wait to meet you!

To ensure your booking has been confirmed, remember to click the SAVE button and check that you have received a confirmation email.

CHECK OUT OUR AMAZING PROGRAMS...

Your child will explore their passions at TeamKids! Do they like art, STEM, sports, gardening, and more? They’ll have it all at our tailored Before School, After School and Vacation Care programs.

We look forward to seeing you very soon and can’t wait for you to experience the TeamKids difference!

See you soon,
TeamKids HQ

1300 035 000