How do I provide feedback or make a complaint?

Modified on Fri, 26 Jul, 2024 at 11:53 AM

At TeamKids we welcome your feedback about your experiences using our services and working with our staff. Please let us know if you have a positive experience, your positive comments really do matter. On the other hand, if you have experienced a problem, we’d like to know about it. Your complaint will help us to continuously improve our service.

If there has been an incident or issue at the program, it is important we hear about it so that we can investigate and follow our processes in place. 

Contact us 

Via our website - Get in Touch


By email to [email protected] 


By Phone during our office hours - 1300 035 000 ext 1

- 8am till 5pm Monday to Friday during school terms

- 7am till 5pm during school holidays

                                                      

If for any reason you cannot use the website link or email, please send a letter to TeamKids, 1-3 Lakewood Blvd, Braeside VIC 3195.

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