I dont have money in my account for the payment, how can I stop this from processing?

If you have received a statement or an invoice on a Monday with a balance due, this payment will automatically be processed on the Wednesday of that week (or a delayed day in this has been organised in advance with the customer service team).  

If you are aware the funds will not be available, please give the Customer Service team a call by midday Tuesday prior to payment so the payment can be delayed for you.  If it after this timeframe we may be unable to stop payment.  This would result in a decline fee of $9.90 if the payment is unsuccessful.