When you’ve successfully made a booking, you will be able to see the booking coloured green on the calendar found on the dashboard. If the calendar does not have the bookings marked on the calendar in green, then it typically means that the booking was NOT CONFIRMED.
Clicking the CONFIRM button can easily be missed if you are in a hurry, so please log back into your account, go through the steps to add a booking again, and CONFIRM the booking.
You will now receive a notice on your account, and you will ALSO receive an email confirming the bookings. Make sure you have received this email so you can be confident that the booking has been successfully made.
Refer to our Guide for Families – How to Make a Booking: Step by step guide.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article