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My family is facing financial hardship, are there extra supports in place?
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My payment declined, how to I make the payment?
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Understanding your statement
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What is Centrelink's14 week rule?
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What is owing on my account? How do I find out if I have a balance due?
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What payment methods does TeamKids accept?
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When is my payment deducted from my bank account or credit card?
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When will I get a bill, statement or invoice for the care I booked?
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Why am I receiving a statement?